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EUR 10 to EUR 1,000

Help Center

Welcome to our Help Centre, where we aim to answer the most common queries our community members have about using Wellscape. If you don’t find the answers you need below, please feel free to contact us using our contact form.

Frequently Asked Questions

Wellscape is a wellness booking platform where you can discover and book wellness practitioners in Ibiza. Simply search for the service you’re interested in, browse through our selection of quality assured practitioners, and book a session at a time that suits you.

Once you’ve found a practitioner you’d like to book, click on their profile to view available services and timings. Then, select a suitable time slot and follow the prompts to complete the booking process.

We understand that plans can change. You can cancel or reschedule your booking from your Wellscape account. Please be aware of our cancellation policy as detailed on each booking.

Each practitioner on Wellscape has undergone a rigorous selection process, ensuring they are experienced, professional, and passionate about wellness. We verify their credentials and assess their approach to wellness before they join our community.

For privacy reasons, we don’t provide direct contact details of our practitioners. However, you can send messages to the practitioner through our platform after booking a session.

Your feedback is important to us. After each session, you will have the opportunity to rate your experience and provide comments. Your reviews help us maintain the quality of our platform and serve you better.

We’re here to help. If you have any issues, you can contact us directly using our contact form. We aim to resolve all queries in a timely manner.

Contact Us

We hope the above FAQs have helped answer your questions. If you still need assistance, please reach out to us using our contact form. We’re here to support you on your wellness journey with Wellscape.

Our office hours are Monday to Friday, 9am to 5pm GMT. Please note that response times might be longer over weekends and bank holidays.